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Advanced E-Triage with Doctor assessment

TotalDoctor provides an advanced e-triage and symptom assessment service through a secure online consultation platform, which has been designed for use in non-urgent medical situations.

This enables a doctor registered at the GP Clinic London (GPCL), a leading CQC registered private GP practice to review and consider your symptoms, and to advise on whether you:

  • need an appointment,
  • need a video consultation.
  • need a specialist appointment, or
  • need diagnostic tests.
Yellow stethoscope

Confidential and secure communication with a doctor

How it works:

To access this service, you will need to create an account with TotalDoctor and complete the TotalTriage medical questionnaire.

You will receive a follow-up email or text regarding your health concern from a doctor within 24 hours of request submission.

TotalDoctor utilises the next-generation, intuitive Doctrin platform which is a secure, interactive digital patient navigation system.

The fee for this TotalTriage service is £50 payable on submission. Should you then want a consultation with a GP the cost of the initial triage will be deducted from the consultation fee as outlined below:

  • a video consultation at a cost of £100 (normal price £150 less £50 triage fee), or
  • a face-to-face consultation, in person, at a cost of £190 (normal price £240 less £50 triage fee)

Any prescription request can be sent through to a pharmacist of your choice.

Requirements for diagnostic tests such as blood tests and imaging can be arranged.

All data transmission is encrypted in accordance with GDPR.

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